Responsible gambling

Responsible Gaming at WLCL Lottery Casino: A Supportive Environment

At WLCL Lottery Casino, we're dedicated to providing a secure and enjoyable gaming experience for all our players. We understand that problem gambling can occur, which is why we've implemented various tools and resources to help you maintain control over your gaming habits.

Setting Limits

We offer several limit options to suit your needs:

• Daily Deposit Limit: Set the maximum amount you'd like to deposit each day.
• Weekly Loss Limit: Define a weekly net loss threshold, which will lock your account until the following week if exceeded.
• Session Time-Outs: Take breaks with our temporary time-outs ranging from 24 hours to several weeks.

Self-Exclusion

If you feel that your gaming is becoming problematic, we recommend exploring our long-term or permanent self-exclusion options:

• Cooling-off periods: Automatically lock your account for a specified duration (e.g., days or months).
• Permanent Self-Exclusion: Remove all access to your account and exclude yourself from marketing communications.

Reality Checks

We also offer optional reality checks, which will prompt you after a set period of inactivity (e.g., every hour) with reminders:

• Session Reminders: Prevent extended gaming sessions by sending notifications.
• Net Loss Limits: Automatically pause play when reaching your defined loss threshold.

Support Resources

For further guidance and support, please visit our Responsible Gaming page or explore the following links to external resources:

• ConnexOntario
• Provincial Helplines (Canada)
• Gamblers Anonymous (Global)
• GamTalk (International)

Please remember that WLCL Lottery Casino is committed to providing a supportive environment for all players. If you ever need assistance, we're here to help.

By setting limits and making use of our responsible gaming tools, you can maintain a healthy relationship with online gaming. We're committed to providing the support and guidance needed for your comfort.